Privacy Policy
LMS Aircon respects your privacy and is committed to protecting the personal information you provide when using our website and services.
This Privacy Policy explains how LMS Aircon collects, uses, stores and protects your information when you visit lmsaircon.com, contact us, request a quotation, or book an aircon service.
1. Information We Collect
When you contact LMS Aircon or submit an enquiry, we may collect information such as:
- Your name
- Phone number
- Email address
- Property address or service location
- Details about your aircon service requirements
- Information you provide through enquiry or booking forms
- Any other information you voluntarily provide to us
We may also collect basic technical information when you visit our website, such as your IP address, browser type, device information, pages visited and general website usage information.
2. How We Use Your Information
We may use the information collected to:
- Respond to your enquiries
- Provide quotations and service information
- Schedule aircon servicing, repair, maintenance or installation
- Communicate with you about your requested service
- Provide customer support
- Improve our website and services
- Understand how visitors use our website
- Prevent fraudulent or unauthorised activity
- Comply with applicable legal and regulatory requirements
We will only use your personal information for legitimate business purposes related to our services and customer communications.
3. WhatsApp and Other Communication Channels
If you contact LMS Aircon through WhatsApp, phone, email or another communication channel, the information you provide may be used to respond to your enquiry and arrange the requested service.
Communication through third-party platforms may also be subject to the privacy policies and terms of those platforms
4. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour and measure website performance.
Cookies may help us understand:
- Which pages visitors view
- How visitors interact with our website
- Website traffic and performance
- General visitor preferences
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functions.
5. Third-Party Services
We may use third-party services to support our website, advertising, analytics, communication or business operations.
These third parties may process certain information according to their own privacy policies and terms.
We do not sell or rent your personal information to third parties.
6. How We Protect Your Information
LMS Aircon takes reasonable steps to protect personal information against unauthorised access, misuse, alteration, disclosure or loss.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. We cannot guarantee absolute security of information transmitted through the internet.
7. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes and meeting legal or regulatory requirements.
When information is no longer required, we may securely delete or dispose of it.
8. Your Privacy Rights
Depending on applicable Singapore laws, you may have rights relating to your personal information, including requesting access to or correction of certain personal information held by us.
If you would like to make a request or ask about how your personal information is handled, please contact LMS Aircon using the contact details provided on our website.
9. Children’s Privacy
Our website and services are intended for general users and are not specifically directed at children.
We do not knowingly collect personal information from children for purposes unrelated to providing our services.
10. External Links
Our website may contain links to third-party websites, services or platforms.
LMS Aircon is not responsible for the privacy practices, content or security of external websites. We recommend reviewing the privacy policy of any third-party website you visit.
11. Changes to This Privacy Policy
LMS Aircon may update this Privacy Policy from time to time to reflect changes in our services, website, business practices or applicable requirements.
Any updated version will be published on this page with a revised “Last Updated” date.
12. Contact Us
If you have any questions about this Privacy Policy or how LMS Aircon handles your personal information, please contact us through the contact details available on our website.
LMS Aircon
Singapore
Website: lmsaircon.com
Phone / WhatsApp: +65 8174 5364
We are committed to handling your personal information responsibly and providing a safe and trustworthy experience when you use our website and services.